Dana Afandi

WORK HISTORY

EDUCATION

SKILLS

ABOUT DANA AFANDI

Experienced Account Manager with a demonstrated history of working in Energy industry.As Senior Account Manager my job is to manage a portfolio of TPI accounts and responsible to build strong client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet clients\' needs, and identifying opportunities to grow accounts, along with delivering the volume of Revenue,Profit and Margin target where set by the company and do that within grime period set.My daily Duties:* Generate sales among client accounts, including upsetting and cross-selling.* Operates as the point of contact for assigned TPI’s under my management.* Develops and maintains long-term relationships with accounts, by building relationship with the TPI agent.* Makes sure clients receive requested products and services in a timely fashion* Communicates client needs and demands to internal departments for prioritisation of the TPI requests.* Forecasts and tracks client accounts in term of performance and severing volume.* Manage securing deals within client relationships by negotiating rates,working to carry out client goals while meeting company goals* Identifies opportunities to grow business with existing clients* Coordinate with staff members working on the same account to ensure consistent service.* Collaborates with my sales team to reach monthly and quarterly target.* Service multiple clients concurrently, always meeting deadlines with their Tender request.* Keep records of clients deals and and recording all the sales to falling back to if any details needed in future.