Daman Singh

Network Analyst @Rogers Communications

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Network Analyst @Rogers Communications

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Calgary, AB, CA

SKILLS

Contact CentersCustomer RelationsSix Sigma KnowledgeVendor ManagementMicrosoft OfficeDirect Client InteractionCrmPerformance ManagementBpoProcess ExcellenceSlaRecruitingService-Level Agreements (Sla)Technical TrainingCompliance ManagementTechnical RecruitingTraining DeliveryCustomer InsightCustomer SatisfactionMicrosoft ExcelTeam ManagementQuality OperationsManagementCall CentersCustomer ExperienceTransition ManagementProcess ImprovementProject ManagementCustomer ServiceTrain the TrainerBusiness Process Outsourcing (Bpo)Training Needs AnalysisTeam BuildingTrainingLeadershipBusiness AnalysisBusiness Process ImprovementTeam LeadershipOperations ManagementTalent Acquisition

ABOUT DAMAN SINGH

I have over 14 years of work experience into customer/technical support, sales, quality assurance, and training in the service industry. I’ve been associated with brands like Shaw, Amazon, Dell, etc. I have completed CompTia Network+, six sigma green belt and ITIL Foundation certifications, which help me not only provide the best experience to customers but also improve the internal process and company standards.

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Daman Singh — Network Analyst at Rogers Communications in Calgary, AB, CA | Unifers