Daloma Elmasu
Director of Account Services @Yellow Bus
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WORK HISTORY
Director of Account Services @Yellow Bus
Santa Cruz, CA, US
My goal is to ensure a smooth operation between Yellow Bus clients and our teams, driving both client satisfaction and growth for our business.Currently acting as the primary point of contact for our clients, ensuring satisfaction, understanding client goals, and building long-term partnerships.Leading YB team of talented directors, guiding them in managing projects, and ensuring that all deliverables are met on time and within budget.Collaborating with clients and cross-functionally to develop and execute strategic plans that align with our client’s objectives.Ensuring that all projects are executed effectively, managing timelines, resources, and quality control.Addressing any issues or conflicts that arise to ensure that solutions are implemented quickly and effectively.Monitoring campaign performance, preparing reports, and presenting results to clients to demonstrate the value of our services.Identifying opportunities for growth and contributing to new business development.
EDUCATION
San José State University
Bachelor of Science - BS, Public Relations, Advertising, and Applied Communication
Universidad Católica del Uruguay 'Dámaso Antonio Larranaga'
Bachelor of Science - BS, Human Sciences and Spanish Language
Cabrillo College
Associates Degree, Liberal Arts and Sciences
SKILLS
ABOUT DALOMA ELMASU
I’m a creative and results-driven communications and marketing professional with over a decade of experience developing and executing innovative campaigns across both B2C and B2B environments. Skilled in client services and cross-functional collaboration, and a champion of teamwork and positive thinking.Specialties: Project management, brand and product marketing, content strategy, media relations, public relations, social media marketing, influencer marketing, message development, data analysis. Outside of work you can find me at the beach with my husband, two daughters, and our furkid (Tom Hanx).
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