D Waire

Technical Writer @Mark43

Collaborate on writing bi-weekly release notes and feature guides, ensuring accurate and engaging documentation of product updates and enhancements- Update internal and external product documentation in our knowledge management tool, maintaining a repository of comprehensive and up-to-date resources for both internal stakeholders and external users- Read technical specifications and create easy-to-read how-to documentation for both technical and non-technical users, distilling complex information into clear and accessible instructions- Track screenshots and keep knowledge images up to date, enhancing the visual appeal and effectiveness of our documentation materials- Maintain existing document library and knowledge base(s), regularly auditing and organizing content to optimize usability and accessibility- Collaborate with the product and design teams on upcoming features and product documentation, ensuring alignment and accuracy in documentation efforts- Proactively communicate with client teams regarding document availability, facilitating seamless access to critical resources and promoting transparency in documentation processes.