Cyndee G.
Manager, Digital Product Management @IAG
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WORK HISTORY
Manager, Digital Product Management @IAG
AU
Our Operations Ambition: Integrators of knowledge | Masters of Reliable Efficiency | Activators of Transformation• Lead a team of People Systems Specialists to manage the functional applications within People & Culture.• Lead end-to-end delivery of system upgrades & system initiatives alongside the delivery of the Group People Systems Strategy.• Manage data integrity in the People Management systems by developing audit processes to analysis and identify data issues.• Oversee the optimisation of business process strategies for end-to-end HR processes to achieve efficiency, productivity and improved governance and controls.• Work collaboratively with the Chief Risk Office, Internal & External Audit teams to ensure that the People Management systems and processes are compliant with company policies, processes and relevant legislation.• Identify and recommended mitigation strategies for areas of business risk.• Establish and maintained external stakeholder relationships with systems providers, ensuring cost effective quality solutions are available in partnership with internal capability.• Establish and maintained collaborative partnerships with key stakeholders across the business.• Manage intuitive services offerings by extracting value in automation and Artificial Intelligence (AI)
EDUCATION
Corteks
Course
New Horizons
Course
The Strategy Group
Design Thinking (Explore Innovation)
University of Sydney
Course
Performance Driving Australia
Certificate
Brilliant Training & Consulting
Course
Research / Forums / Google
HTML, CSS, Joomla, WordPress Websites
TAFE NSW
Certificate IV
American Express
Course
University of Sydney
Course
Global Knowledge Australia
Course
New Horizons
Course
ABOUT CYNDEE G.
Experienced Manager with over 20 years in HR systems management. Proven track record in leading cross-functional teams to implement and optimise SAP SuccessFactors HR solutions, improving efficiency and compliance. Adept at strategic planning, process improvement, and fostering a collaborative work environment. Expertise in system integrations, reporting automation, and leading teams in optimising HR operations. Able to translate complex data into actionable insights, ensuring data integrity, and collaborating with cross-functional teams to drive business outcomes. Proven ability to align technology with organisational goals to enhance employee experience and operational efficiency. I am currently seeking a role, within my areas of expertise:• Leading a team of highly skills analysts and administration functions working on SuccessFactors (SAP) System• Managing a variety of HR Systems to support employee life-cycle processes• Building and maintaining strategic relationships at all levels of management.• Business and data analyst in strategic initiatives incl. implementations, integrations, upgrades, and enhancements. • Gathering requirements incl. tracking, documenting, capturing, managing, communication and sign-off.• Designing use case scenarios and completing user acceptance testing.• Technical business writing, process design and modelling.• Advanced analytical skills to develop valuable insights on metrics and trends.
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