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Brad Curtis

Systems Analyst Ii @ThedaCare

Oshkosh, WI, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Systems Analyst Ii @ThedaCare

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Acted as technical lead and escalation authority for a $84M community hospital construction project, interfacing with construction, clinical leadership, vendors, and executives.• Analyzes and solves complex customer problems up to and including third tier involving multiple applications and/or platforms.• Coordinated cross-functional initiatives with IT peers, clinical users, and external partners to ensure system readiness aligned with operational and go-live timelines• Developed, recommended, and implemented technical policies and procedures to improve service effectiveness and reliability.

EDUCATION

2000 — 2002

Fox Valley Technical College

AS, Computer Support, Web Page Design

SKILLS

Customer ServiceWindowsDhcpWindows Xp ProWindows XpProcess ImprovementU.s. Health Insurance Portability and Accountability Act (Hipaa)HipaaSoftware InstallationTime ManagementProject ManagementWindows 7EhrHospital Information SystemsHealthcare Information TechnologyBusiness Process ImprovementComputer HardwareSystem DeploymentActive DirectoryWindows ServerHardwareHealthcareOperating SystemsMicrosoft OfficeSalesDocumentationSoftware DocumentationStrategic PlanningHealthcare Information Technology (Hit)Lean ThinkingTroubleshootingLeadershipInventory ManagementAnalysisPrintersEmrManagementTeam BuildingTechnical Support

ABOUT BRAD CURTIS

Experienced IT Field Services with a demonstrated history of working in the healthcare information technology and services industry. Strong professional in Analytical Skills, Sales, Documentation, and Team Building. Cross-functional collaboration with other technical teams to exceed the needs of customers while following standard policies and procedures.

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