Chris Tanner
Implementation Specialist @Nomadis
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WORK HISTORY
Implementation Specialist @Nomadis
Montreal, QC, CA
Collect, analyze and document business needs to define business processes, functional and technical requirements, as well as expected results, then translate them into detailed specifications for the delivery of NOMADIS software solutions• Act as the main point of contact for clients, ensuring effective communication between the various project stakeholders, managing expectations and crucial aspects of project delivery, while assuming a representative role for these clients after the projects are finalized• Configure solutions (products/modules/functions) to meet client needs• Supervise and ensure the success of quality assurance activities with customers: integration and acceptance testing• Help identify and resolve issues that arise, liaise with the technical team and the customer• Provide cost and time estimates to customers who require additional customizations• Ensure that the project governance group is aware of the progress of key deliverables and project milestones• Write and update technical documentation including release notes, quarterly updates, user documentation, processes, use cases and tests
SKILLS
ABOUT CHRIS TANNER
IT Project Management Leader & Implementation SME with 15+ years’ experience controlling costs and boosting ROI across verticals. Demonstrated success in process management and improvement, organizing efficient workflows to completion. Extensive experience collaborating with senior leadership across departments and locations, building and leading teams that achieve goals and exceed expectations, delivering projects on time and within budget. Recognized for exemplary vendor management and negotiation skills. Conversational in French
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