Catarina Semião

Principal Customer Success Manager @Cohesity

FR

As a Customer Success Manager at Cohesity, I serve as a strategic partner to our enterprise customers, helping them maximize the value of our modern data management solutions. I act as a trusted advisor throughout the customer lifecycle—leading onboarding, driving product adoption, and ensuring successful renewals and growth.I collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless and proactive customer experience. My role focuses on understanding each customer’s business objectives, providing data-driven insights, and aligning our technology to solve critical data protection, backup, and ransomware recovery challenges.By building strong relationships and championing the voice of the customer internally, I contribute to product innovation and long-term customer retention.

Universidade Nova de Lisboa

MBA, Statistics and Information Management - Specialization in Marketing Intelligence

Universidade Nova de Lisboa

University Degree, Statistics and Information Management