Norbert Francis
Manager, Customer Support @Cohesity
Signup · Get unlimited contacts
WORK HISTORY
Manager, Customer Support @Cohesity
Bangalore Urban, IN
SKILLS
ABOUT NORBERT FRANCIS
A Competent professional with over 16+ years of experience in IT Industry with key experience in Servers, Storage (converged and hyperconverged) and virtualization.Over 2+ years of current experience in leading a Level 2 Complex Resolution team working in a tierless model supporting Hyperconverged products including software-defined storage for Enterprise class customers globally.End to End Ownership and customer-first attitude is something which I have always believed in and have driven in my team which has helped me get positive outcomes.Leadership: An Experienced LeaderInfluencing, leading, and delegating abilitiesCritical thinking, decision making and problem-solving skillsPlanning and organizing – Organizational abilitiesAchieve Results through TeamworkExcellent communication skills.Negotiating skillsConflict resolutionAdaptability – Efficient under pressure and makes sure to meet or exceed given deadlines.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.