Phillips
Content Development Specialist @Tailored Brands, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Content Development Specialist @Tailored Brands, Inc.
Houston, TX, US
Collaborate with subject matter experts to conduct needs assessments, establish training objectives, and create programs in various formats-Translate complex information into clear and practical learning resources-Design and develop multimedia elements such as graphics, job aids, videos, or audio-Lead multiple simultaneous projects through the appropriate agile planning-Onboard and support other LMS Admins-Evaluate and measure reporting to determine the effectiveness of training-Act as direct contact for LMS vendor.
EDUCATION
Arizona State University
BA, Communication, General
Arizona State University
Communication
Arizona State University
Communication
Rio Salado College
Associate of Arts (AA), General Studies
SKILLS
ABOUT PHILLIPS
As a results-driven professional, I’m honored to have received the 2024 Tailored Brands\' Winner\'s Circle Customer-First Value Award for my role in creating the new CARES selling program.I helped reduce the rental reorder rate from 11.2% in 2023 to 8.6% in 2024 through Fit Essential training, avoiding $2.7 million in costs. Through training videos, I also contributed to a rise in tailoring profits, increasing the margin from 8.1% to 8.9%, with 368 stores surpassing the 9% target.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.