Craig Conaway

Chief People Officer @Community Care Partners

Vancouver, WA, US

CCP is a private equity-backed (Shore Capital) parent company, managing 4 Urgent Care Brands across 6 states (116 clinics, 240m revenue, 1,400 FTE). Throughout my tenure, we have improved our ability to attract and retain talent, and reduce labor and benefits cost, all while growing our clinic count by 25%. The department includes Talent Acquisition, Field HR, Payroll, Benefits, HRIS, Learning & Development, Internal Communications, and Provider Compensation.Key projects and results have included a provider compensation method change, performance management implementation, benefits cost reduction and ICHRA implementation, and annual turnover reduction from 47% go 30%.