Patrick George Cox
General Manager @Smi S.R.L
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WORK HISTORY
General Manager @Smi S.R.L
Milan, IT
Sviluppare la crescita attraverso l\'innovazione del prodotto e la trasformazione dei processi nel settore degli delle scale mobili.SMI Italia srl è l\'unica aziende italiana dedicata alla vendita diretta e indiretta di scale e tappeti mobili ai mercati B2B e B2C.Per supportare i processi di vendita e post vendita, SMI Italia eroga corsi certificati CEPAS presso il Centro Formazione Impianto Sicuro presso la propria sede. Il Centro di Formazione ha una scala mobile utilizzata a scopo didattico-formativo.
EDUCATION
University of California, Berkeley
Bachelor of Arts (B.A.), Political Economies of Industrial Societies
SDA Bocconi
MBA, Business Administration and Management, General
SKILLS
ABOUT PATRICK GEORGE COX
I\'m an entrepreneur with a solid experience in leading business teams. My approach is customer-centric.I have played leading roles in start-ups, innovation, business development and consolidation. Furthermore, I have a successful track record in sales, customer experience and in planning and driving change. I have successfully managed call centers, sales networks and after-sales networks and national customer experience programs.Key Competences:• Entrepreneurship• Innovation• Sales• Project management• Marketing• Customer experience• Communication• Process analysis and improvement• Business analysis and business cases• Problem solving• Change management• Business development• Reporting and performance management • Stakeholder feedback• Multicultural team management, empowerment and motivation• Training and education• Outsourcing• Supply chain
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