Courtney Jones
Senior Manager, Revenue Operations, Deal Desk, Rfx Desk @Camunda
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WORK HISTORY
Senior Manager, Revenue Operations, Deal Desk, Rfx Desk @Camunda
Phoenix, AZ, US
Lead a global initiative to enhance data integrity for Revenue Operations through the establishment and optimization of the Deal Desk program as well as an RFx Program. These programs strategically support Sales, CSMs, Consulting, Finance, Legal and key stakeholders in quoting, pricing, internal approvals, and contractual agreement requirements as well as customer requests for information. Collaborated with cross-functional teams to identify and implement solutions, ensuring seamless deal closures. Ownership and administration of a CPQ solution for the business, including Subscription Management.
EDUCATION
Colorado State University Global
Global Business Management
SKILLS
ABOUT COURTNEY JONES
I build and scale the systems and teams that sit at the heart of revenue.I’m a Revenue Operations and Deal Desk leader with 10+ years of experience owning Salesforce, CPQ, renewals, subscription management, and quote-to-cash transformation in high-growth SaaS organizations. My work lives at the intersection of Sales execution, Finance rigor, Legal compliance, and scalable automation.Currently, I lead a global Pricing, Deal Desk and RFx organization, acting as the single point of accountability for how deals are structured, priced, approved, and booked. Beyond day-to-day deal support, I own large-scale transformation initiatives — including Salesforce renewal re-architecture, full data migrations, subscription lifecycle automation, and CPQ optimization — that directly impact forecast accuracy, revenue timing, and executive reporting.I’m known for:Turning complex, manual processes into automated and auditable operating modelsPartnering with Sales VPs, Finance, and Legal on non-standard, high-impact dealsDesigning revenue systems that scale with the business — not against itLeading global teams through change with clarity, trust, and accountabilityI thrive in environments where the business needs someone to own the problem, bring structure to ambiguity, and build solutions that last. Whether it’s redefining renewal strategy, cleaning up data foundations, or evolving Deal Desk into a broader GTM function, my focus is always the same: clarity, scalability, and revenue integrity. Based in Phoenix | Global scope Always happy to connect on Deal Desk strategy, RevOps transformation, or Salesforce architecture
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