Courtney A. Harris
Enterprise Customer Success Business Partner @Anaplan
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WORK HISTORY
Enterprise Customer Success Business Partner @Anaplan
Atlanta, GA, US
ERG Lead of BEAD (Black Employees of African Descent)
EDUCATION
Baylor University - Hankamer School of Business
Master of Business Administration (M.B.A.), Marketing
Duke University
Bachelor of Science - BS
Duke University
Bachelor’s Degree, Biology, Pharmacology Concentration
SKILLS
ABOUT COURTNEY A. HARRIS
I am a seasoned Customer Success Manager with a proven track record of driving customer satisfaction, retention, and expansion across diverse industries in SaaS and EPM. I bring a unique blend of analytical thinking, strategic acumen, and empathy to every customer engagement. I am passionate about building strong customer relationships, driving effective adoption strategies, and achieving mutual success to increase NPS, CSAT, and NRR. I am highly skilled and experienced in leveraging Gainsight, Salesforce, and Monday.com. I have a track record of quickly learning new platforms to serve as a technical resource and trusted advisor to my customers.
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