Maria Rico-Cote
Project and Program Manager @SoftwareOne
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WORK HISTORY
Project and Program Manager @SoftwareOne
Dallas, TX, US
EDUCATION
Worcester Polytechnic Institute
M.S.E.E., Master of Science Degree in Electrical Engineering
Worcester Polytechnic Institute
B.S.E.E., Electrical Engineering
SKILLS
ABOUT MARIA RICO-COTE
Senior Bilingual IT Program Manager and IT Compliance Manager with over 10 years of extensive experience managing strategic and global projects. Managed deployment of OTT projects for DIRECTV in Latin America. Managed contract and licensing compliance program for customers in Latin America. Extensive Management experience as a Regional Partner Program Manager for Microsoft Partner Support Services in LATAM. Premier Engagement Manager - managed a team of Microsoft Technical Account Managers responsible for over 200 Enterprise Accounts of varying complexity. Experience staffing and providing support, orientation and tools to newly formed PMO. Specific Competencies:• Program Management Certification, PMP• Microsoft Volume licensing Certification, MCP• Experience with Agile and Waterfall Project Management• Experience with Jira, Confluence, Smartsheet and MS Project• Great Customer Service Skills• Domestic and International Contract Negotiation • Expertise in directing cross-functional teams to complete project deliverables on time and on budget• Growth and Development of High Performance Teams • Outstanding organizational, communication, interpersonal and relationship building skills essential to working in a complex environment • Ability to manage multiple concurrent project
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