Corey Massi
Business Development Manager @MCAP
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WORK HISTORY
Business Development Manager @MCAP
Maintain and expand customer base by counseling regional mortgage representatives, building and maintaining rapport with key customers, and identifying new customer opportunities• Create awareness and provide broker training on products, programs, services and how to package MCAP-specific deals• Act as liaison between brokers and underwriting team and assist with deal communications• Recommend product lines by identifying new product opportunities and/or product, packaging, and service changes• Survey consumer needs and trends, track industry changes and competitors, and translate that information into business improvement recommendations for brokers• Establish sales objectives by creating a sales plan and quota for the region in support of national objectives • Achieve operational sales objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and customer-service standards• Meet regional sales objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions• Resolve problems and determine regional sales system improvements by completing audits, identifying trends, and implementing change• Represent MCAP at various industry trade shows and other events, and create a public awareness of our products and services• Continually upgrade job knowledge and skills by participating in educational opportunities, reading professional publications, and maintaining personal networksSkills/Qualifications: Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
EDUCATION
Western University
Psychology
SKILLS
ABOUT COREY MASSI
Being a successful sales professional is not just about selling product, it’s about being a value-added business partner. As my customers’ business partner, I have a vested interest in contributing to their success. If my customers are working, so am I. I’m the guy who answers their calls in the evenings and on weekends.” ~ Corey MassiAs a seasoned financial services specialist, I bring a well-rounded perspective gained from experience in a breadth of roles within the mortgage and banking industries.An inspired leader, I am a service ambassador; a front-line cheerleader for brokers and MCAP, acting as both mortgage coach and business coach.I understand the fine line between sales and policies, and am a diplomat in mediating effective and fair solutions.My service style is courteous, proactive, face-to-face, and hands-on. I am a strong strategist and analyst in reviewing sales ratios and deals to figure out what the numbers reflect, areas for business improvement and how I can assist.
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