Connor Rickeard
Account Manager @Codestone Group
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WORK HISTORY
Account Manager @Codestone Group
As an Account Manager at Codestone, I am responsible for managing and developing long-term relationships with a portfolio of customers, ensuring they gain maximum value from their ERP and business solutions. I act as a trusted advisor, aligning technology with business strategy to support growth, efficiency, and operational excellence.
ABOUT CONNOR RICKEARD
As an Account Manager, I bring a well-rounded background across account development, ERP consulting, and IT service delivery within the information technology and services industry. With experience spanning customer acquisition, relationship management, and operational support leadership, I am well-positioned to support organisations throughout their digital transformation journeys.Previously, as a Business Development Representative specialising in ERP solutions, I worked closely with small to mid-market businesses to understand their operational challenges and strategic goals. This role strengthened my consultative approach, enabling me to translate complex business requirements into tailored ERP recommendations that drive efficiency, scalability, and long-term value.Earlier in my career, I served as a Service Desk Team Leader, leading support teams and acting as a key escalation point for customers. This hands-on experience in service delivery and customer support underpins my ability to manage accounts proactively, align technical solutions with real-world business needs, and ensure a high standard of ongoing customer experience.
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