Connor Farnham

Quality Inspector @Ags Devices

FL, US

Develop, implement, and continuously enhance comprehensive quality management systems to ensure alignment with product specifications, industry standards, and regulatory requirements.•Analyze quality data and performance metrics to identify trends, uncover root causes of defects, and drive strategic continuous improvement initiatives.•Provide leadership, training, and mentorship to quality assurance teams, fostering a culture of accountability, precision, and excellence.•Collaborate cross-functionally with production, engineering, and supply chain teams to proactively resolve quality issues and optimize workflows.•Manage the resolution of customer complaints through structured investigation and communication processes, ensuring satisfaction and trust•Ensure full compliance with applicable regulatory frameworks and quality standards, such as ISO 9001, GMP, or FDA requirements.•Lead preparation for external audits and certification processes, including documentation review, process validation, and stakeholder coordination.•Report key quality performance indicators and strategic improvement plans to executive leadership to inform data-driven decision-making.

Saint Leo University

Bachelor's degree

Manchester Community College

Associate's degree