Colin Birchall
Regional Facilities Manager @Amazon
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WORK HISTORY
Regional Facilities Manager @Amazon
Liverpool, GB
Provide tools for local teams to manage the performance of soft and hard services.• Provide technical leadership and mentoring to local teams.• Act as an escalation point for safety, quality service, and downtime incidents.• Act as technical vendor manager to govern vendors and ensure continued high performance, including measuring KPIs and SLAs.• Collaborate with key stakeholders, including Field RME, Procurement, and Finance.• Dive Deep into service and asset performance data to identify opportunities for improvement.• Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.• Develop and lead pilots to improve services ahead of regional rollouts.• Collaborate with launching sites to ensure facility services are secured in a timely manner.• Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.• Developing and managing relationships with internal and external stakeholders.
SKILLS
ABOUT COLIN BIRCHALL
As a Reliability Maintenance Engineering Manager at Amazon in the UK, I specialise in building maintenance, ensuring our facilities operate at peak efficiency while fully complying with UK health, safety, and environmental regulations. With a focus on operational excellence, I lead a dedicated team to deliver proactive, data-driven solutions in a fast-paced environment.Key Responsibilities and Achievements:Facilities Maintenance: I oversee the seamless operation of critical building systems—HVAC, electrical, plumbing, and fire safety—implementing preventive maintenance strategies to minimise downtime and extend equipment lifespan.Building Compliance: I ensure 100% adherence to UK-specific standards, including the Health and Safety at Work Act and Building Regulations, through rigorous audits and swift issue resolution, maintaining an impeccable compliance record.Contractor Management: I manage external contractors, negotiating cost-effective contracts and ensuring high-quality delivery through robust oversight, aligned with Amazon’s standards.Janitorial Team Leadership: I supervise the janitorial team, upholding exceptional cleanliness and hygiene standards while optimising schedules and reducing supply costs.Cost Reduction: I spearhead initiatives like predictive maintenance and energy-efficient upgrades, delivering significant savings in operational expenses without compromising quality.My leadership cultivates a culture of collaboration, safety, and continuous improvement, empowering my team to innovate and enhance building performance. Passionate about staying ahead in maintenance engineering, I actively engage with UK industry trends and best practices to drive excellence at Amazon.
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