Christie Robertson

Guest Services Specialist @Sun Valley Resort

Boise, ID, US
MOBILE NUMBERS
+12•••••••35

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WORK HISTORY

Oct 2018 — Present

Guest Services Specialist @Sun Valley Resort

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Sun Valley, ID, US

EDUCATION

N/A

College of Southern Idaho

Associate of Arts and Sciences (A.A.S.)

1989 — 1995

College of Southern Idaho

ADN, Communication, Socialogy,l Sciences,Nursing

SKILLS

Account ManagementChange ManagementLeadership DevelopmentCustomer SatisfactionTrainingDirect SalesTime ManagementTeamworkTeam ManagementPerformance ManagementCrmEmployee TrainingCoachingSales OperationsCustomer RetentionCustomer ServiceTablet PcCross-Functional Team LeadershipCustomer ExperienceBudgetsLeadershipRecruitingEmployee EngagementStrategic PlanningEmployee RelationsContact CentersMicrosoft OfficeSalesTeam LeadershipSalesforce.comProgram ManagementProject ManagementBusiness Process ImprovementStrategyBusiness DevelopmentCall CentersTeam BuildingManagementVendor ManagementProcess Improvement

ABOUT CHRISTIE ROBERTSON

Over eleven years in management and supervisory roles with a customer service and technical support focus. Leadership strengths include motivation, innovation, listening, communicating. Skilled in providing feedback to encourage excellence in performance. Personal style is positive, organized and detail-oriented. Enjoy leading teams to new levels of success and problem-solving to overcome obstacles. Flexible and adept at handling change management and committed to continuous learning.Specialties: •Strong teamwork and interpersonal skills•Effectively initiate and collaborate process improvement plans•Establish rapport and persuade others•Change management leader•Strong record of leading teams that exceeded sales performance goals

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