Christina Matisons

Business Consultant - Innovation Transformation & Process Improvement @TELUS

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Business Consultant - Innovation Transformation & Process Improvement @TELUS

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CA

Virtual Team Leadership - Leading evolving teams of contractors & redeployed team members to support payroll & time entry issues and escalations following a complex transition of TELUS\' payroll & time systems.Innovation & Change Management - Driving innovation in our practices, including process design for payroll investigations and modern technology for payment processing.Data & Analytics - Building dashboards to support and monitor emergent and ongoing initiatives (eg. Hummingbird launch & CSAT).Engagement - Improved business unit engagement through a variety of initiatives including a Pulsecheck Awareness Campaign that increased participation by 20%, a High 5s challenge that increased P2P recognition by more than 100% and creating a TMX club to recognize and reward high CSAT performers.

EDUCATION

2010 — 2013

Charles Sturt University

MBA - Master of Business Administration - Human Resource Management, Human Resources Management

2007 — 2008

Australian HR Institute

Professional Diploma of Human Resources, Human Resources

SKILLS

BudgetsHrisHR PoliciesStrategic PlanningHuman ResourcesManagementPolicyPersonnel ManagementJob EvaluationLeadershipWelfareProject ManagementOrganizational DevelopmentIndustrial RelationsStakeholder EngagementEmployee EngagementJob AnalysisGrievancesPolicy WritingData AnalysisPerformance ManagementRecruiting

ABOUT CHRISTINA MATISONS

VERSATILE | PROACTIVE | PROBLEM-SOLVER | CHANGE AGENT | PROJECT MBA Qualified Human Resources, Project Management & Change Management Professional with strong business acumen and 15+ years’ experience in HR. A versatile and progressive leader who enables transformational change through team development, relationship-building and effective collaboration with stakeholders. Keen ability to diagnose gaps between current and end-state goals to develop recommendations and interventions. Unique flair for facilitating the understanding of complex information, using analytics and storytelling to drive accountability, decision-making and change adoption.Experienced with utilizing technology to solve complex problems and optimize workflows.Strong skills in managing multiple projects and leading cross-functional and geographically diverse teamsKEY SKILLSHuman Resources (15 years + MBA-HR) Virtual Team LeadershipChange Management/Change Adoption (Prosci)Project Management (PMP)Process Improvement (Greenbelt)Analytics & Data Visualization (Tableau, Excel)Design Thinking Business TransformationSystems ThinkingSystems Implementation TECHNICAL SKILLSMicrosoft Office SuiteMicrosoft Excel (Intermediate/Advanced)Microsoft PowerPoint (Advanced)Google Suite (including as Administrator)REDCap (Advanced)Tableau (Intermediate)Python (Beginner)Airtable, Jotform, Plooto, workplace (from Meta), PaymentEvolution, Asana, Miro, Mural, Canva, Dext, SurveyMonkey, MailChimp, aMemberPro, Better Impact

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Christina Matisons — Business Consultant - Innovation Transformation & Process Improvement at TELUS in Calgary, AB, CA | Unifers