Cliodhna Nash

Fas Specialist @OneSource Virtual

Derry, GB

As a FAS Specialist at OneSource Virtual, I play a key role in managing financial and accounting processes with a focus on accuracy, efficiency, and meeting service-level agreements (SLAs). Working in a hybrid capacity with my team in Derry, I also collaborate remotely with global teams in the USA and Manila, ensuring seamless communication and alignment through daily calls.Key Responsibilities: • Processed 140+ invoices daily using OCR technology in Kofax, auditing data for accuracy and compliance. • Addressed and resolved Customer Service cases promptly, consistently meeting SLA requirements and delivering high-quality client service. • Utilized advanced systems, including Salesforce and Salesforce Lightning, to manage workflows and streamline operations. • Collaborated effectively with global and local teams to maintain alignment on priorities and deadlines in a hybrid and remote working environment. • Thrived in a high-pressure, deadline-driven setting, demonstrating strong attention to detail and clear communication skills.This experience has enhanced my technical proficiency, strengthened my ability to work across hybrid and global teams, and developed my skills in financial operations, communication, and process optimization.

Ulster University

Master of Science - MS, International Accounting with Analytics

Ulster University

Bachelor of Science - BSc, Accounting with Specialisms in Taxation

St Cecilia’s College

9 Gcses, 3 Alevels