Adrielle P.
Onboarding Specialist @OneSource Virtual
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WORK HISTORY
Onboarding Specialist @OneSource Virtual
Providing Customer Readiness for Workday processes.
EDUCATION
Gonzaga University
Master of Arts (M.A.), Communication & Leadership
California State University, Chico
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
ABOUT ADRIELLE P.
Adrielle is committed to connecting others to the best resources and helping them get the most value from products and services! She has recently been managing projects with an excellent BPaaS organization focused on top-tier business service delivery as a Workday software partner. Prior to that, she supported a fast-scaling SaaS startup to provide customer solutions, onboarding education and training on their software platform. With over 7 years in classroom education and over 4 years in adult/organizational learning and program coordination, she\'s ready to provide agile, enthusiastic support and get things done!She has-Conducted and organized trainings (4+ years) through multiple methods to reinforce professional development, leadership and team-building, customer service, educational support skills, and compliance/safety requirements-Planned and administrated projects effectively (7+ years) for: health and social service programs, e-learning courses, K-12 students and educators, seniors, the developmentally disabled, fellow staff, peers and volunteers-Facilitated social service and marketing research/outreach projects (3+ years) for a diverse client base-Taught (7+ years): infant/toddler development to parents, preschool level, English as a Second Language, 2nd, 4th & 5th grades, 9th/10th grade English, and K-12 substitute teaching-Assessed and met needs with solutions (7+ years) as a program coordinator, case worker/home visitor, customer service rep including billing and issue resolution, office administrator, sales/marketing strategist-Studied to stay familiar with technology tools (5+ years): learning management systems, Google and Microsoft Suite, HubSpot, Tableau, B2B and B2C, creating, editing and writing for publications, Articulate 360 and PowerPoint, Asana and Slack familiar!Core Competencies:Problem-SolvingEducating/TrainingCommunicating and Summarizing Office ManagementProject Management Event PlanningPublic RelationsRelationship and Partnership BuildingOutreachResearchEditingWritingContent DeliveryCustomer/Client Rapport-Always eager to improve and add more value-
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