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Clément da Silva
Retail Performance Miami, Caribbean & Latam Region @Tiffany & Co.
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WORK HISTORY
Retail Performance Miami, Caribbean & Latam Region @Tiffany & Co.
Managing, running, and automating key retail reports for corporate, regional, and boutique locations on a weekly, monthly, and quarterly basis, leveraging Power BI for advanced analytics.Driving continuous improvement of key performance indicators (KPIs) by identifying trends, uncovering opportunities, and implementing targeted actions to maximize retail performance.Designing and implementing incentive programs to drive sales and motivate teams.Analyzing and benchmarking market data, and maintaining a comprehensive competitive analysis database.Collaborating with HR to ensure accurate sales associate data and reporting.Engaging in ongoing discussions with Client Advisor Team Managers and Store Directors to drive KPIs, share insights, and support business objectives.Leading onboarding and training sessions for new hires on performance tools and best practices.Supporting the development of action plans for strategic locations and key markets.
EDUCATION
Zuyd University of Applied Sciences
Erasmus+, International business
New York University
Master 2 (M2), Luxury Digital Marketing & Strategy
SKEMA Business School
Master 2 (M2), Global Luxury Management
Université Clermont Auvergne
Bachelor's degree, Management & Modern Languages with highest honours
ABOUT CLÉMENT DA SILVA
Master in Management graduate with an MSc in Global Luxury Management, I am an analytical…
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