Carol Boutin
Manager, Strategic Communications @PBC Solutions (Canada)
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WORK HISTORY
Manager, Strategic Communications @PBC Solutions (Canada)
PBC Solutions Ltd. is a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross). Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners Advanced Solutions, NTT DATA, and EY. Starting in the spring of 2023, we will be administering Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.
EDUCATION
BC Open University
Bachelor's degree, Business Adminstration
British Columbia Institute of Technology
DiplT., Marketing Management
University of Victoria
Diploma, Public Relations
SKILLS
ABOUT CAROL BOUTIN
Dynamic, hands-on manager with considerable background in planning, leading, and executing both strategic and tactical communications and marketing initiatives that achieve organizational objectives.• Award-winning writer and editor who can inform, engage, and motivate internal and external audiences by developing on-target messaging for multiple channels. Uniquely focused on facilitating change and using organizational storytelling to build and support brand.• Strong reputation for collaborating with stakeholders and vendors, managing and coaching teams, and building cross-functional relationships.• Integrates creativity with process to ensure compelling projects are delivered on time and on budget in a fast-paced, deadline-driven environment.• Issues advocate through editorial, public relations, and conference speaking.• Knowledgeable about sustainability issues and has established a corporate social responsibility program.Specialties: Communications planning and execution, team leadership and facilitation, event planning, print and online publications production, media relations, staff management, writing, editing, public speaking, website development and writing, corporate social responsibility and sustainability, financial services, marketing communications, published author
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