Claudia S. Rodriguez

Principal Customer Solution Consultant - Banking & Financial Services @CSG

Wokingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Principal Customer Solution Consultant - Banking & Financial Services @CSG

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London, GB

EDUCATION

N/A

INALDE Colombia

Master of Business Administration (M.B.A.), Excutive and Top Management

N/A

The Chartered Institute of IT - BCS

ISEB, BCS international business analysis

N/A

Escuela Colombiana de Ingeniería Julio Garavito

BSc Systems and Computer Science, Computer Science

N/A

Project Management Institute - PMI

Project Management Professional (PMP), Project Management

N/A

INALDE Business School

Executive Master of Business Administration, MBAS

SKILLS

Program ManagementRequirements AnalysisVendor ManagementBusiness Process DesignBusiness StrategyBusiness IntelligenceEnterprise ArchitectureBusiness AnalysisRetail BankingSdlcSolution ArchitectureBusiness DevelopmentIT ManagementInternet BankingAgile Project ManagementProduct ManagementOutsourcingSystems AnalysisGovernanceBusiness Process ImprovementChange ManagementBankingRisk ManagementTeam ManagementManagement ConsultingUser Acceptance TestingAnalysisIntegrationProject Portfolio ManagementSoftware Project ManagementFinancial ServicesCrmItilProject DeliveryIT StrategyPmoLeadershipAgile MethodologiesProcess ImprovementRequirements Gathering

ABOUT CLAUDIA S. RODRIGUEZ

With a career rooted in Banking Transformation Strategy, I bring a broad perspective shaped by diverse roles across the financial services industry since leaving university. I have a strong track record of delivering complex transformation programmes across global banking institutions, with experience spanning four continents and 15+ countries. I support organisations navigating evolving market dynamics, regulatory pressures, and margin compression. I specialise in driving end-to-end transformation across core banking, pricing, and digital ecosystems, combining strategic advisory with hands-on execution. My work focuses on helping financial institutions modernise how they design, govern, and realise revenue, while improving transparency, fairness, and customer outcomes. Throughout my career, I have led large-scale initiatives including core modernisation, systems integration, pricing transformation, and platform migration, working with Tier 1 providers, fintechs, and system integrators. I have extensive experience managing multicultural teams and delivering programmes in regulated environments. My expertise sits at the intersection of business, technology, and commercial impact, including- Delivering integrated, scalable architectures across core and digital platforms- Ensuring regulatory-compliant, auditable pricing governance- Leading stakeholders and high-performing teams to maximise bank value- Designing deal-centric pricing strategies aligned to customer value More recently, I have championed AI-enabled capabilities rather than AI-first approaches—using AI to enhance insight generation, efficiency, and decision-making in pricing and customer engagement, while ensuring solutions remain pragmatic, governed, and aligned to enterprise and regulatory standards. Alongside delivery, I contribute to business development and partnerships, defining go-to-market strategies and building alliances with leading technology providers. I bring a combination of global experience, strategic thinking, and delivery credibility, focused on helping financial institutions transform in a commercially effective and sustainable way.

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Claudia S. Rodriguez — Principal Customer Solution Consultant - Banking & Financial Services at CSG in Wokingham, GB | Unifers