Claudia Adduci
Customer Service Mgr @Haier Europe
Milan, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2022 — Present
Customer Service Mgr @Haier Europe
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Milano, IT
Head and leader of 20 pp ( 3 Team coordinators, 15 CS Specialist and 2 Intern), with the objective of defining the roles and perimeters of team responsibilities, re-engineering all processes, establishing andmonitor KPIs throughout the Order to Cash process, collaborating with key business functions andpresenting the results to the management committee.
EDUCATION
2002 — 2007
Politecnico di Milano
Ingegnere
SKILLS
Ottima Conoscenza Degli Applicativi Excel, Word, Access, VisioUtilizzo Quotidiano Di Sistemi Di Forecasting and SupplyUtilizzo Quotidiano Dei Moduli Sap Mm-Pp-Apo. Utilizzo Quotidiano Di As400.
ABOUT CLAUDIA ADDUCI
An experienced Supply Chain professional with 15+ years dedicated to Customer Service and…
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