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Clara Shushunov
Senior Consultant, Ux Researcher @Modus Create
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WORK HISTORY
Senior Consultant, Ux Researcher @Modus Create
Led UX research and strategy initiatives across diverse industries including cybersecurity, healthcare, and global pharmaceuticals. Conducted comprehensive customer and user experience (CX/UX) assessments to evaluate product performance, usability, and operational workflows, uncovering key gaps and delivering actionable recommendations to enhance client outcomes. Facilitated stakeholder alignment, discovery, and co-creation workshops, including the development of service blueprints to guide future-state planning and support the creation of strategic proofs of concept. Applied mixed-methods research—including exploratory research, usability testing, and competitive analysis—to uncover pain points and inform product direction. Worked closely with cross-functional teams including product managers, designers, and developers to implement aligned research and design strategies that delivered measurable business and user value.
SKILLS
ABOUT CLARA SHUSHUNOV
I\'m a UX Researcher & Strategist with a passion for solving complex problems through…
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