Clara H.
Manager, Patient Engagement @Michael Garron Hospital
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WORK HISTORY
Manager, Patient Engagement @Michael Garron Hospital
Toronto, ON, CA
EDUCATION
University of Toronto
Master of Health Science
University of Toronto
Honours Bachelor of Science - BS
University of Toronto
Master of Social Work - MSW
ABOUT CLARA H.
Values-based healthcare leader with 10+ years of experience driving innovation in patient and family engagement, quality improvement, and organizational development across Canada\'s leading healthcare institutions. Known for developing award-winning programs that transform healthcare delivery through meaningful patient and family partnerships. Pioneered Canada\'s first \"Teaching & Facilitation Course for Family as Faculty\" program, which has trained 70+ patient and family partners across major healthcare organizations and OHTs.Expertise includes- Strategic program design and implementation- Patient/family engagement and partnership frameworks- Health equity initiatives and social determinants of health- Quality improvement and process optimization- Healthcare education and capacity building- Change management and organizational developmentAs a Registered Social Worker and sessional instructor at the University of Toronto\'s Factor-Inwentash Faculty of Social Work, I bring a unique perspective that combines clinical understanding, academic rigor, and practical leadership experience to drive meaningful change in healthcare systems.I\'m passionate about co-creating meaningful healthcare solutions with patients, families, and healthcare providers to build more equitable, accessible, and person-centered services.
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