Claire Hordle Acmi

Senior Sales Operations Manager @Proofpoint

Reading, GB

Awarded Channel MVP 2023, Global Sales Ops MVP, and Best Global Team Player (4x).• Strategic partner to the RVP for EMEA Channel & Alliances, delivering actionable analytics, clean pipeline management, and closed-won tracking across four regional sales teams and GSIs.• Developed and scaled reporting frameworks supporting pipeline velocity, forecast accuracy, and deal progression metrics.• Developed key process changes to simplify the Deal registration process for EMEA enabling Sales people to be able qualify earlier in the cycle.• Led a Global implementation of Sharing rules for Salesforce and setup the ongoing governance framework for managing sharing rules on an ongoing basis.• Key contributor to global Clari and Salesforce tooling initiatives, including enhancements to Quote-to-Cash processes and CRM training enablement.• Key contributor to global rules of engagement published on an annual basis• Serve as a strategic operations partner to the AVP of UK ISA Sales, supporting weekly leadership cadence and sales execution.• Lead and facilitate the weekly leadership call, aligning cross-functional stakeholders around pipeline status, forecast trends, and key risks.• Prepare weekly forecast submissions and proactively surface insights to enable informed decision-making across the UK field sales team.• Own Salesforce data quality and pipeline integrity across the UK region, ensuring GTM alignment, account assignments, and sales rep coverage are optimized.• Deliver on-demand reporting, diagnostics, and territory insights to the AVP, supporting key GTM adjustments and territory reviews.• Manage the EMEA Mentoring program logistics and payment metrics, ensuring that the program has a best in class methodology and is fair