Ciara Heffernan
Customer Experience Strategy Lead @Spotify
Signup · Get unlimited contacts
WORK HISTORY
Customer Experience Strategy Lead @Spotify
Currently working as a Lead on the newly established Customer Experience team. Our mission is to champion the insights we gather through customer support to inspire the continuous improvement of the experience. I use data and insights to help influence and communicate across product teams at Spotify, always keeping the customer experience front of mind.
EDUCATION
Ecole de Management
Diploma, International Management (Erasmus)
University College Cork
Master's degree, eBusiness
University College Cork
Bachelor of Commerce International with French (B.Com.), Information Systems and Marketing
SKILLS
ABOUT CIARA HEFFERNAN
Data-driven strategy lead focused on product and customer experience. I have spent the…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.