Nicole Chu
Director of Risk and Compliance @Visa
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WORK HISTORY
Director of Risk and Compliance @Visa
Toronto, ON, CA
Design and implement Visa Canada’s regional compliance program and risk governance execution strategy, effectively communicating plans and key challenges to senior leadership- Own and manage multiple regulations impacting Visa Canada, including the Prominent Payment System, Retail Payment Activities Act (RPAA), Code of Conduct, and other regulations like OSFI B-10 and E13. Demonstrate expertise in payment regulations and provided effective recommendations for the compliance framework- Establish strong relationships with regulators, including the Bank of Canada, Department of Finance, and FINTRAC, through expert communication and in-depth knowledge of regulatory requirements- Proactively identify potential gaps in risk governance structures and successfully secure senior executive support for implementation- Report directly to the Canada CRO, working closely with legal, government engagement, and global regulatory risk teams. Recognized as an effective leader with strong relationship-building skills and solid expertise in payment risk and compliance.
EDUCATION
University of South Carolina
MBA, Finance
ESCP Business School
Master, Finance
Wuhan University
Bachelor, International Economics, French
SKILLS
ABOUT NICOLE CHU
Highly effective leader experienced in transformative initiatives, change management, and people management. Demonstrates strong leadership and influencing capabilities, fostering and managing relationships with external and internal stakeholders- Extensive experience in payment risk management, project management, operational and credit risk management, risk framework and governance, internal and external auditing, regulatory requirements, process management, and financial analysis and reporting. Skilled in making sound recommendations to senior leaders, with strong problem-solving and critical thinking abilities- Excellent verbal and written communication skills. Holds a Master\'s degree in Finance, a Bachelor\'s degree in Economics and French, a CIA designation, and completed an exchange program in an MBA program in the US. Fully bilingual in English and French, with exceptional communication and presentation skills.
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