Christy Rodgers

Customer Relations Advisor - German @Booking.com

Manchester, GB

I utilise the communication skills acquired during my time as a Freelance Subtitler/Translator and as a Foreign Language Teaching Assistant to make customers feel understood and listened toI use my fluent German and Dutch to handle cases in international marketsI make use of both the technical skills and theoretical knowledge gained in my Screen Translation MA to produce high quality translations of both queries and email templatesI draw upon the organisational skills acquired in my various project management roles to manage a range of cases from start to finish and find effective solutions to problemsI assist the Learning and Development department with the training of new starters through application of knowledge acquired in the role and the teaching and communication experience attained from previous roles