Christopher J.
Programme Training Consultant @Softcat
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WORK HISTORY
Programme Training Consultant @Softcat
Leeds, GB
Lead the design and implementation of training programs for Dynamics 365 CE and Whatfix to elevate sales and customer services. Partner with cross-functional teams to ensure seamless training delivery across all locations.Create comprehensive training materials and resources that foster user adoption and engagement.
EDUCATION
Woolston High School
A1 NVQ Accessor
University of the West of Scotland
Coaching & Mentoring
Woolston High School
11 GCSE's, Drama and Dramatics/Theatre Arts, General
ABOUT CHRISTOPHER J.
As a dynamic and results-driven Global Learning & Development (L&D) leader, I specialise in architecting and executing transformative learning strategies that align with business objectives and digital transformation initiatives. With over 20 years of experience in driving enterprise-wide capability uplift across diverse industries, including finance, retail, law enforcement, and technology, my expertise spans enhancing operational efficiency, leadership development, and employee engagement. I am passionate about talent development and leading global training teams that harness technology, from AI to modern learning design, to create outstanding user experiences.My experience in talent development and digital transformation has led me to manage large-scale, multi-region programs that impact organisational culture, employee capability, and performance. I’ve led the design and implementation of global learning curricula, ensuring alignment with operational needs and leadership development pathways. I have successfully embedded Diversity & Inclusion (D&I) initiatives into all L&D efforts, fostering a unified workplace culture and driving measurable business outcomes.Throughout my career, I’ve played a strategic role in securing senior leadership buy-in for major L&D initiatives, delivering high-impact programs that address skills gaps, accelerate leadership pipelines, and strengthen succession planning. My ability to build and scale global teams, drive innovation in digital learning solutions, and modernise onboarding processes has resulted in significant improvements in employee engagement and operational readiness.I’ve overseen the successful deployment of platforms like Whatfix Digital Adoption, CornerStone, LMS365 and facilitated the rollout of Dynamics 365 Including system capability and leadership and management programs to support global roll-outs.Additionally, I’m experienced in optimising HR and payroll systems through digital transformations and utilising data-driven insights to improve workforce performance.
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