Christopher Gassner

Head of Customer Success - Dach @Qualtrics

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Head of Customer Success - Dach @Qualtrics

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Munich, DE

Qualtrics Experience Management is how you manage the four core experiences of any business. It’s how you build awesome products that people love. It’s how you delight customers at every touchpoint. It’s how you build a phenomenal employee culture. And it’s how you build iconic brands.Experience management is software for improving the experiences organizations provide to every stakeholder, whether it\'s customers, employees, prospects, users, partners, suppliers, students, or investors.

EDUCATION

2004 — 2008

Ludwig-Maximilians-Universität München

B.S., Digital Media, Mediatechnology

2010 — 2011

Crummer Graduate School of Business at Rollins College

M.B.A, Business Administration

2007 — 2008

Flagler College

B.A., Business Administration

SKILLS

Microsoft OfficeBusiness StrategyMarket ResearchLeadershipProcess AnalysisBusiness PlanningProject ManagementExcelResearchMarketing ResearchTeam BuildingSpssIntercultural CommunicationAnalysisPublic SpeakingMarketingPowerpointMicrosoft ExcelMicrosoft WordStrategic PlanningMarketing StrategySocial Media

ABOUT CHRISTOPHER GASSNER

Delivered more than 25 projects on 4 continents to full customer satisfaction. Lead project teams of up to 15 members to deliver in quality, in time, and in budget. Steered and tracked agencies & budget to manage for performance.

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Christopher Gassner — Head of Customer Success - Dach at Qualtrics in Munich, DE | Unifers