Christina Schroeder

Senior Business Operations Analyst @Imagine Communications

Remote - Pensacola, FL, US

Collaborated with multiple leaders and teams to develop complex reports and dashboards in Salesforce.com, MicroStrategy, and Excel for internal support metrics in relation to KPIs, project status and margins, revenue forecasting, and utilization. Built concise customer specific dashboards for Customer Success Managers to use when supporting key customers, allowing them to see trends and open issues in Salesforce.com real time. Participated in various internal projects to streamline processes and supported management with any unique reporting and analysis needs. Worked as the BA for the customer facing Analytics product; eliciting requirements from clients for customized reports, training needs, and support. Built multi-tiered dashboards and visualizations to show the product’s capabilities for demo purposes. Collaborated with the Sales team to show the tool to prospective clients through individual demonstrations and at NAB, where we won the Best-in-Class award.• Process Improvement: Mapped out a workflow process for the AdTech business to use for project tracking including revenue forecasting beginning with the Sales Opportunity through closing and invoicing for the project.• Budgeting: Worked as a liaison between Finance, R&D, PLM, and Professional Services to ensure all customer funded projects averaging $12 million per year were tracked accurately for revenue forecasting through recognition.

Colorado State University Global

Bachelors of Science in Project Management, Project Management, Finance