Christian Foote
Strategic Customer Success Manager @Madison Logic
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WORK HISTORY
Strategic Customer Success Manager @Madison Logic
Establish a trusted strategic advisor relationship with assigned clients and drive continued value of our products and services-Coordinate the execution of various campaigns using a tools and technologies that are integrated with the company\'s lead generation and display platforms-Turn campaign data into actionable intelligence and provide clients with solutions to meet both their technical and business goals-Proactively identify optimization and upsell opportunities of ML products and services-Guide new and existing clients through the Madison Logic Platform including implementations, integrations, ongoing maintenance, and growth-Respond in a timely manner to general and specialized client requests, including payment, reporting, implementations, and product-related questions-Communicate with internal departments on status and issue updates and resolution, technical requirements to software engineers, campaign updates and milestones, management-level summaries, and issue escalation.
EDUCATION
Aurora University
Master of Business Administration (MBA)
Aurora University
Bachelor of Arts (B.A.), Coaching & Youth Sport Development
SKILLS
ABOUT CHRISTIAN FOOTE
Strategic Customer Success Manager at Madison Logic
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