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Christelle Raffy
Managing Director @Cartier
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WORK HISTORY
Managing Director @Cartier
Mexico, MX
Oversee Cartier operations, drive financial performance, and implement strategy to grow the business within the Mexican market. Lead the executive, office and retail teams, ensuring exceptional client experiences, managing brand representation, and developing local market initiatives to attract new clients and foster loyalty. With a good balance of entrepreneurial spirit, ensure consistency and continuity of Cartier success.Selected accomplishments :Driving the financial growth and profitability of the business in Mexico by developing and executing action plans and managing all aspects of the operation.Elevating the Brand equity through High Jewelry segment securing the first Prestige Boutique in Latin America (Mexico city) along with annual Regional Fine Jewelry events with outstanding media and influence coverageNetwork reshaping and development with an acceleration on retail, making Cartier the most desirable Jewelry Brand in Mexico and second in watches. Leading and motivating the local team, ensuring a positive and collaborative work environment, while developing their skills with comprehensive L&D program
EDUCATION
EDC- Ecole des Dirigeants et Createurs d'entreprise
Master, international trade
Harvard Business School
Certificate, Woman's Leadership/Setting New Professional Directions
INSEAD
Executive Leadership Lab Program
Columbia Business School
Certificate, Finance for Non-financial Executives
SKILLS
ABOUT CHRISTELLE RAFFY
Senior Executive with 27 years experience in business development, retail and marketing strategy, team management, international operations. Extensive experience in export and complex markets. Strong ability to conceptualize and execute retail and marketing initiatives requiring effective decision making. Known for proven leadership and ability to build and expand business opportunity. Leverage retail expert analysis and insights to promulgate lean approach and team empowerment that drives organizational improvements and instills best practices. Highly successful in building operator’s relationship that drive sales and margin increases as well as managing team +300 FTE
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