Chris Pepper

Sales Enablement Manager @IBM

Gainesville, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2017 — Present

Sales Enablement Manager @IBM

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Leadership for learning consultants developing sales enablement content, arming sellers with the knowledge and confidence needed to engage with clients across the brand. This role includes responsibility for the Systems Certification & Badging program and Operational support across the organization. Additional key project responsibilities include: Selling Profession Skills pilot imitative, Seismic seller experience focus, Systems focal for the IBM / Red Hat Synergy team.

EDUCATION

1988 — 1995

North Carolina State University

Bachelor of Arts (B.A.), Business Management

1980 — 1982

Tampa Technical Institute

Associate of Science (A.S.), Computer Engineering Technology

1988 — 1995

North Carolina State University

Bachelor of Arts (B.A.), Economics

SKILLS

People MagementTechnical DocumentationXmlUser Experience DesignE-LearningUser InterfaceSoftware DocumentationRequirements AnalysisLeadershipUser-Centered DesignUsabilityWeb DevelopmentTechnical WritingHuman Computer InteractionInstructional DesignAgile MethodologiesManagementWeb ApplicationsInformation TechnologySoftware DevelopmentContent ManagementUsability TestingUser ExperienceEnterprise SoftwareProject ManagementSoftware EngineeringSoftware DesignRequirements GatheringMobile ApplicationsUser Interface DesignInformation Architecture

ABOUT CHRIS PEPPER

Proven leadership abilities with vision into developing new areas of business, content delivery methods and innovative learning interventions. Experienced in leading teams and individuals through transformational change. Strong self-initiative, organized, adaptable, creative, confident, and persevering. Over 25 years of experience in technology fields, including Development, User Technologies and Sales. Leadership for various teams and disciplines developing technical documentation, Interactive e-Learning, marketing collateral, web development, Graphic and User Interface deliverables, product micro-code, software, and sales enablement training content. Excellent project management, negotiation, strategic planning, people/motivational, and communication skills. Expertise across all aspects of User Technologies, including: writing, editing, designing and managing information deliverable projects. Skills and knowledge in Instructional Design, e-Learning development, User Centered Design, Marketing collateral and Sales Enablement development. Management skills include personnel, financial, and business development.

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