Chris Goulding

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHRIS GOULDING

A multi-skilled experienced IT Operations Leader with 20 years IT experience, working in a range of industries across managed service providers, logistics, mobile and fintech. • Roles include systems, platform, Infosec management, project delivery and IT engineering with the past 5 years building a successful platform operations centre and recruiting and managing a team of 25 multi discipline engineers from apprentice level to senior technology experts and team leaders and achieving ISO27001 certification for Bango. • Ability to reduce complexity and a firm believer in process only where necessary and without compromising teams innovative thinking, encourages an environment where people challenge and improve. • Strong leader with a situational adaptive style of people management with a preference of a mentoring \\ coaching approach. • Brings strong technical leadership to the team, mentors team members in diagnostic practice and demonstrates a pragmatic approach to problem solving with an ability to cut through complexity, experienced with objectives setting (SMART and OKR) and performance management. • Excellent communication skills, ability to effectively communicate at all levels from strategy to technical solution. Key Skills • MS Stack (Datacentre, cloud, desktop) on Dell, Sun, Hp, Lenovo • Hyper-V (+SCVMM) • T-SQL • Office 365 (Migration to Cloud) • Team Management and Mentoring (from apprentice level) • Linux admin (RHEL) • Netapp \\​ Dell Compellent SAN • Unified Communications Sales \\​ Design \\​ Install \\​ Support (Avaya, Swyx) • Supplier and Contract Management • Change and Incident Management • Platform, Network and Application Monitoring and Task Automation (probes \\​ sensors \\​ robots)