Chris Franklin
Workers\' Compensation Manager @Pekin Insurance
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WORK HISTORY
Workers\' Compensation Manager @Pekin Insurance
Improved claim reserve philosophy resulting in reduction of overall pending reserves by over 8% in the past year Develop all aspects of expanding the worker compensation claim handling process for each state expansion Streamlined the legal defense team to increase accountability with quality outcomes Reduced the file documentation processes without increasing the regulatory risk Boosted team morale with a restructure that focused on claim equity Promoting awareness of department “24/7” and “Return-to-Work” platforms Currently assessing the strategic use of nurse case managers, with an aim to reduce the expense without decreasing productivity
EDUCATION
Illinois State University
Bachelor's degree, Business Administration and Management, General
Illinois State University
Bachelor of Science, Business Administration and Management, General
ABOUT CHRIS FRANKLIN
Experienced Specialist with a demonstrated history of working in the insurance industry. Skilled in Managed Care, Medicare, Property & Casualty Insurance, Commercial Insurance, and Casualty Insurance. Strong professional with a Bachelor\'s degree focused in Business Administration and Management, General from Illinois State University.
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