Chris Cunningham
Senior Business Analyst @New Technology Group
Liverpool, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Senior Business Analyst @New Technology Group
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SKILLS
Performance ManagementCall CentersService DeliveryBusiness AnalysisRequirements GatheringCommunicationSenior Stakeholder ManagementWorkstream ManagementOutsourcingProject DeliveryStakeholder ManagementBusiness Impact AnalysisBusiness DesignAction PlanningBusiness Process MappingBusiness Process ImprovementValue Stream MappingTeam ManagementProcess ImprovementCustomer ExperienceChange Management
ABOUT CHRIS CUNNINGHAM
Business and Change Analyst with a successful track record in Change Management, landing across onshore/offshore Operations and customer/advisor digital platforms, both internally and for omni channel clients.Currently working on a large scale Transformation Programme in Partnership with Shop Direct.
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