Chris Cummings
Operations Team Manager - Customer @Activate Group Limited
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WORK HISTORY
Operations Team Manager - Customer @Activate Group Limited
Halifax, GB
We specialise in technology-led accident management services and partner with some of the best-known eet providers and insurers to service hundreds of thousands of claims a year.As Ops Team Manager, I am responsible for managing a team of Technical Claims Handlers whilst fulfilling the role of an Account Manager for some of the best-known insurers in the UK.
EDUCATION
Calderdale College
Customer Service
ABOUT CHRIS CUMMINGS
Since 2015 I have worked in the Motor Insurance Industry and have had the opportunity to take on a number of different roles including- General Claims Handling (FNOL etc)- Indemnity & Claim Repudiation- Quality Performance Technician (Data/Trend Analysis, Coaching/Training/Mentoring)- Managing large teams remotely (both UK based and off-shore)- Leading Claims and Claim Validation teams- Leading teams in an accident management environment for both personal lines customers as well as the largest fleet businesses in the UK- Account Management for some of the UKs largest Fleets, Insurers and Credit Hire Providers
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