Diana Illyana Z.
Claims Handler @Activate Group Limited
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WORK HISTORY
Claims Handler @Activate Group Limited
Halifax, GB
Manages insurance claims for commercial vehicle from the start, making decisions on the validity of the claims and checking for any potential fraudulent activity- Becoming the First response Team and act as the subject matter expert for the allocated customers using Activate Group bespoke software and databases such as 8x8- Making outbound and received inbound calls from and to customers, clients, 3rd parties and repairers- Organised and coordinated triage services that may be required by the policyholders following an accident or incident using a network of approved professionals- Embodies the company purpose, ‘Make someone’s bad day better\', in our daily tasks :)
EDUCATION
University of Leicester
Bachelor of Arts - BA, Economics
MARA Ketengah International College
Cambridge International Examination A-Level, Economics
University of Leeds
Master of Science - MS, Digital Information Management and System Innovation
ABOUT DIANA ILLYANA Z.
With a Master’s degree in Digital Information Management and System Innovation, I have…
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