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Chris Conrad
Service Sales Manager @Southland Industries
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WORK HISTORY
Service Sales Manager @Southland Industries
Phoenix, AZ, US
Drive service growth by delivering exceptional customer experiences, building long-term partnerships, and aligning HVAC service solutions with client needs. Lead service sales teams to provide reliable, value-driven maintenance, repair, and modernization solutions
EDUCATION
Golden West College
Business/Commerce, General
ABOUT CHRIS CONRAD
With over 20 years in the HVAC industry, I bring a well-rounded perspective shaped by hands-on field experience and progressive leadership roles across the business. My background spans service and project sales, estimating, project management, service and operations management, sales leadership, and general management—allowing me to connect strategy with execution at every level.I specialize in driving service growth through customer-focused solutions, operational alignment, and high-performing teams. Having worked closely with technicians, customers, and executive leadership, I understand how delivering consistent service experiences, reliable systems, and long-term value builds trust and sustainable revenue.I’m passionate about developing people, strengthening customer relationships, and building service organizations that balance technical excellence, profitability, and accountability. My approach is rooted in collaboration, clear communication, and a deep understanding of HVAC systems, service delivery, and customer expectations.
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