Chris Campbell
Managing Director Global Head of Channel Services and Account Services Retail Banking Operations @HSBC
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WORK HISTORY
Managing Director Global Head of Channel Services and Account Services Retail Banking Operations @HSBC
Leading the teams responsible for Retail Banking Operations, KYC Operations, Customer Communications and Cash Operations across HSBC globally. Leading a global team of colleagues and an annual budget of $400m
ABOUT CHRIS CAMPBELL
A customer focussed, outcome driven, and innovative Managing Director level global leader with extensive experience of leading high performing, multi-award winning global teams, working and negotiating with vendors, delivering cost reduction and focussing on exceptional customer outcomes. An inspiring figurehead leader, passionate about building and nurturing diverse teams and developing a customer focussed and continuous improvement culture whilst using a data driven, analytical approach to make informed decisions at pace in complex, regulated environments and influence change through others. Multi-year track record of managing budgets, delivering against financial and savings targets, reducing costs, improving customer journeys and implementing operational efficiency improvements whilst reducing the risk through proactively managing the control environment.
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