Choon Lai

Showroom Coordinator @The Middleby Corporation

Chicago, IL, US

Responsible for managing and facilitating the day-to-day operations of a high-end kitchen appliance showroom.Customer Service: Serving as the first point of contact for customers, offering personalized service and answering questions about products, design options, and pricing. Assist clients in selecting appliances and other luxury kitchen elements.Product Knowledge: Staying knowledgeable about the latest kitchen trends, high-end materials, and top-of-the-line appliances to offer informed recommendations to clients.Sales Support: Helping to close sales by guiding clients through the showroom, demonstrating product features, and coordinating with sales staff to ensure customers receive detailed quotes and information.Showroom Management: Ensuring the showroom is clean, well-organized, and visually appealing. This includes maintaining displays, managing inventory, and coordinating the setup of new products and displays.

The University of Texas at San Antonio

Bachelor of Architecture (B.Arch.)