Cheryl Gordon
Head of Retail Sales - North America @Fujitsu
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WORK HISTORY
Head of Retail Sales - North America @Fujitsu
Montreal, QC, CA
Fujitsu is a global leader in technology and business solutions that transforms organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.My role reports directly to the VP, Head of Customer Markets, North America, to drive growth and change within the Retail industry for new logos and existing clients, focused in the following areas-Develop Retail industry go-to-market sales plans and strategies-Work with Industry Analysts and Alliance partners such as SAP, ServiceNow, Salesforce, Oracle and Microsoft-Collaborate with the Marketing, Business Development, and Delivery organizations to develop and drive Fujitsu\'s Retail Business in North America.
EDUCATION
McGill University
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
McGill University
Bachelor of Commerce (B.Com.), Marketing and Organizational Behavior
SKILLS
ABOUT CHERYL GORDON
A dynamic leader with a proven track record in strategic planning and execution focusing on sales, marketing and business development activities. Results oriented, with a passion for creating new opportunities and leading individuals and teams to achieve our goals. My experience applies to a variety of competencies within B2B Retail software and services including channel partners, client account management, lead generation, sales and business development.Key Experience:• 20+ years of experience with software companies with focus on sales & revenue generation, as well as managing client account teams/professional services and support teams with various global software vendors.• Formulate and manage sales opportunities right through to the close. Work both outbound and inbound opportunities, delivering value based sales presentations to stakeholders including C-level.• Sales negotiation and contract preparation through to close/solid transition to project teams.• Extensive experience working with clients in North America, Europe and Australia with the goal of developing strong relationships, establishing plan of execution and celebrating shared successes.• Staff management/mentoring experience with large groups including mergers and reorganization of multiple acquired companies under a single banner.• Acknowledged strong communication, mentoring and leadership skills.• Team building and delivery of high quality of service with focus on client/employee satisfaction programs.• Relentless drive and passion for process improvements that benefit our customers and employees via metric-driven KPI’s, measured and monitored on a consistent basis.Specialties- Software and Professional Services Sales/Business Development, Account Management- Strategic Planning and Execution in Sales, Marketing and Business Development- Building and Maintaining Successful Customer Relationships- Leading and Managing Successful Employee Teams- Commercial Contract Development and Negotiations, Project Management
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