Chelsea Haas

Senior Program Manager, Customer Experience @HubSpot

GA, US

Collaborate with internal stakeholders to design and execute customer-centric strategies, ensuring that the customer voice is at the forefront of decision-making processes at all levels of the organization. Develop and manage the Customer Advisory Board program. Source and engage customers for company meetings and high visibility events. Analyze customer feedback from various listening posts and insights to drive improvements in the customer experience cross-functionally.

Villanova University

Bachelor of Arts (B.A.)