Chathu Hettiarachchi
Software Quality Assurance Lead @Air Arabia
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WORK HISTORY
Software Quality Assurance Lead @Air Arabia
Burnaby, BC, CA
As a Software Quality Assurance Lead at Air Arabia, I have led the end-to-end testing lifecycle, ensuring seamless system performance and reliability. With a strong focus on test strategy, automation, and process optimization, improved test execution efficiency and enhanced system performance under heavy traffic conditions. Test Strategy & Execution: Developed comprehensive test plans and test cases using a traceability matrix, ensuring full coverage and alignment with business requirements. Engineered automated test scripts using JavaScript and Playwright, reducing manual testing efforts by 60%. Defect Management & Troubleshooting: Leveraged expertise in JIRA for defect logging, tracking, and resolution—enhancing defect resolution efficiency by 40%. Applied advanced log analysis in PowerShell to troubleshoot error messages, ensuring data consistency across test environments. Built and executed automated test scripts for Rest API testing using Postman, increasing test coverage by 75% and uncovering critical backend issues Database & Backend Testing: Designed and executed complex SQL queries to validate data integrity and support robust backend testing. Agile & Collaboration: Worked in an Agile environment, actively participating in daily stand-ups, sprint planning, and retrospectives to ensure the timely delivery of high-quality features. Mentorship & Process Improvement: Proven ability to mentor teams, streamline QA processes, and drive efficiency improvements across testing cycles. Technical Documentation & Stakeholder Communication: Produced detailed end-user documentation, bug reports, and release notes, facilitating clear communication with stakeholders and enhancing knowledge sharing.
EDUCATION
Nalanda Balika college
Bsc. Special Honors Degree in Information Technology
SLIIT
Bachelor of Technology - BTech
University Canada West
Master of Business Administration - MBA
SKILLS
ABOUT CHATHU HETTIARACHCHI
Highly skilled QA Lead with 12+ years of experience in the software testing industry, specializing in ensuring the highest quality standards and compliance within dynamic environments. Proven track record of leading cross-functional teams, implementing best practices, and optimizing testing processes to achieve exceptional results.Adept at collaborating with stakeholders to identify and resolve defects, continuously improving product quality.Tester with a keen eye for detail and a passion for delivering excellence. Committed to upholding safety and reliability in the airline industry through rigorous QA leadership and innovation.
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